1-923 Improving maintenance through our customer eyes (2019 -2021)
What the buyer wrote
Highways England is looking to set up a contract for provision of Specialist Technical Consultancy Services. These specialist services will assist the Maintenance Requirements team within Safety, Engineering and Standards in understanding cyclic and reactive maintenance through the eyes of our customers. The Consultant will provide direction to the improvement of our understanding of what 'a network in good condition' looks like for our customers with respect to maintenance and our asset management. More specifically we are interested in cyclic and reactive maintenance and we will look to assess how the customer expectations have changed over time during the operation of our numerous contr…
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Details
- What the buyer calls it
- 1-923 Improving maintenance through our customer eyes (2019 -2021)
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 30 Sep 2019
- Work ends
- 31 Mar 2021
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.