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16 120 Veritas Netbackup Support and Maintenance 12 Months

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What the buyer wrote

Cheshire East Council are the lead authority for this procurement, which is a joint requirement for both Cheshire East and Cheshire West and Chester Borough Council. The contract will be formed between Cheshire East Council and the contractor. Cheshire West and Chester Borough Council will be a beneficiary under the contract. Support Offerings required by the Councils: 1. Essential Support. • Access to technical support provided by telephone on a 24x7 basis; • Continuous Efforts Problem Resolution Engineering (available upon request for Severity 1 Cases only); • Access to the Veritas technical support website; • Delivery of bug fixes and patches; • Essential Support includes Upgrad…

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Details

What the buyer calls it
16 120 Veritas Netbackup Support and Maintenance 12 Months
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Dec 2016
Work ends
30 Dec 2017

Who the buyer named

Steve Mellor was the named contact on this notice.

steve.mellor@cheshireeast.gov.uk