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16 199 Microsoft Premier Support Services

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What the buyer wrote

Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020. Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff. The following range of services are provided as part of this annual support agreement: Remote and on-site support in the event of critical incidents. Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce downtime and identify improvements for operational effectiveness and best practice. Support for migration to new technology. This element of the services will be key over the next 3 years as bothCouncils are undertaking a complete refr…

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Awarded to

Microsoft Corporation£231.6kends (22 Mar 2020)

Details

What the buyer calls it
16 199 Microsoft Premier Support Services
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Work starts
23 Mar 2017
Work ends
22 Mar 2020

Who the buyer named

Miss Amy Smithies was the named contact on this notice.

amy.smithies@ansa.co.uk