What the buyer wrote
Sheffield Hallam University accessed the crown commercial service's G-cloud 9 framework agreement RM1557ix OJEU ref 2017/S046-085247 We have appointed an implementation partner to deliver Customer Relationship Management (CRM) capability professional services and academic staff and self-service provision for its students. The chosen implementation partner will assist the University to determine a CRM implementation roadmap to best support the phased delivery of its aspirations over the next 3-5 years.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- 1718-44-DTS-RD Enterprise CRM Implementation
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 7 May 2018
- Work ends
- 7 May 2022
- Kind of work
- Software development, IT support and managed services
Who the buyer named
Procurement Team was the named contact on this notice.