1819CSTDii Understanding customers who receive support through VCS organisations
H M Revenue & Customsservices
What the buyer wrote
The aim of this research is to better understand customers who receive support through VCS organisations. The research will consist of 45 depth interviews with a range of customers who use VCS services to support them with their dealings with HMRC.
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Awarded to
Details
- What the buyer calls it
- 1819CSTDii Understanding customers who receive support through VCS organisations
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 11 Jul 2019
- Work ends
- 30 Nov 2019
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.