2018 - 684 Provision of Service Innovation and Development
What the buyer wrote
WM Housing Group wishes to tender for the provision of Service Innovation and Development activities to ensure that the Group provides an excellent service, which represents value for money. WM Housing Group is undergoing a period of extensive change which includes refreshing all group services to ensure that they focus closely on customer experience and satisfaction as well as proactively addressing the cost base of demand for services into the organisation. All services in the business are currently going through a lean review process to create more efficient processes. Our voids and lettings team that will be part of project 1, have already gone through this process and are…
Details
- What the buyer calls it
- 2018 - 684 Provision of Service Innovation and Development
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 1 Feb 2019
- Work ends
- 30 Sep 2019
- Kind of work
- Housing management and repairs, Management consultancy
Who the buyer named
Paul Heffernan was the named contact on this notice.