What the buyer wrote
Eastlight proposes the implementation of a centralised platform that will serve as an essential layer within our existing technology stack. This platform aims to empower Eastlight staff to enhance the quality of service provided to our customers by addressing specific operational challenges and improving customer experience. The platform must bring together services managed across multiple systems and departments into a central application. The proposed solution must enable Eastlight staff to view, and action all customer facing processes within a platform and seamlessly integrate with our current applications. Integration is key to the success of this tender, and the supplier must provide t…
Details
- What the buyer calls it
- 360 Platform
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Kind of work
- Technology and digital
Who the buyer named
The buyer published a contact address on this notice.