804/2019 Parking ICT Case Management System & ANPR Cameras Procurement

Croydon is procuring a back office parking administration IT system and a network of ANPR cameras. This procurement is for a direct replacement of an existing back office ICT system and for the supply and support of ANPR cameras to issue and process Penalty Charge Notices. The replacement of the current parking ICT system presents the service the opportunity to make improvements in the areas of • Usability and efficiency • Automation • Customer experience and contact • Compliance with audit requirements in relation to permit payment reconciliation There are 2 Lots: • Lot 1 - Reprocurement of the Parking ICT case management system (Back Office System) • Lot 2 - Supply, ins…

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