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9836 - Revenues and benefits remote processing resource for Norwich City Council

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What the buyer wrote

Norwich City Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council tax processes using the Northgate Revenues & Benefits Platform and the Civica document management system. Due to fluctuating demands on the revenues and benefits service and the awards of funds for specific Government initiatives, it is not always possible to manage within an existing establishment. These can be short term funded requirements so there is a need for remote resource on an ad-hoc basis to deliver the required level of service. The requirement for remote processing resources will fluctuate depen…

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Details

What the buyer calls it
9836 - Revenues and benefits remote processing resource for Norwich City Council
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
30 Sep 2019
Work ends
30 Sep 2020

Who the buyer named

Richard Buckenham was the named contact on this notice.

richardbuckenham@norwich.gov.uk