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A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services

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What the buyer wrote

Dudley Metropolitan Borough Council is seeking a highly experienced agency to identify and recruit people within the Dudley community and to use a deliberative enquiry approach to engage residents on the development of its digital services and how they can be supported to change the way they interact with the council. Dudley's Council Plan 2016/19 has a priority of "One council, building an effective and dynamic organisation", which articulates an ambition of improving the way that residents interact with the Council, as well as reducing the cost of transactions, by implementing a digital self-serve platform (online customer account). In 2016 Corporate Board therefore …

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Details

What the buyer calls it
A Deliberative Enquiry Approach to Engage residents on the Development of the Council's Digital Services
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
2 Jun 2019
Work ends
30 Sep 2019

Who the buyer named

Jackie Reed was the named contact on this notice.

corporate.procurement@dudley.gov.uk