AC1018 NHS Independent Complaints Advocacy Service-Project
What the buyer wrote
The duty to commission NHS Complaints Advocacy services transferred from central Government to local authorities under section 185 of the Health and Social Care Act 2012. In Wiltshire the service was commissioned for a two-year interim period and delivered alongside the County's Statutory and generic advocacy services. This was to enable the collection of data and intelligence to inform the long-term approach to providing the service after April 2015. The key focus of the service is to empower and assist people to go through the complaints process, equipping them with the support they need to articulate their concerns and navigate the system empowering more vulnerable people who may strugg…
Details
- What the buyer calls it
- AC1018 NHS Independent Complaints Advocacy Service-Project
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2021
- Work ends
- 31 Mar 2024
Who the buyer named
Julia Simpkins was the named contact on this notice.