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Agent Webinars

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What the buyer wrote

Assignment under the Market Research Framework MR130001. This research will explore the impact of webinar participation on tax agent behaviour and the resulting broader business impact for their organisation and for their clients. The findings will be used to help HMRC ensure adequate resource is directed towards agent webinar services and identify ways to optimise these services to improve the customer experience.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Ipsos Mori£21.3kends (18 Dec 2017)

Details

What the buyer calls it
Agent Webinars
How they are buying
The buyer did not say
Suitable for small firms
The buyer says yes. What that is worth
Work starts
12 Sep 2017
Work ends
18 Dec 2017

Who the buyer named

Khateja Salajee was the named contact on this notice.

Khateja.Salajee@hmrc.gsi.gov.uk