AHG_000362 - Customer Satisfaction Surveys
What the buyer wrote
Anchor?s overarching ambition is to be recognised by our customers and other stakeholders as the best provider of housing and care services to older people. Our customer plan is: ? Improve customer satisfaction across all services to upper quartile levels ? Truly customer centric approach ? putting customers at the heart of all decision making ? Culture of be the best in everything we do, in both our service and the handling of complaints at source wherever possible. ? Challenge and eradicate poor service everywhere ? Shift consultation to genuine engagement in decision making and continual improvement Our aim is to put in place a provider who can satisfy the customer satisfaction survey req…
Details
- What the buyer calls it
- AHG_000362 - Customer Satisfaction Surveys
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Where
- in Yorkshire and The Humber
Who the buyer named
The buyer published a contact address on this notice.