An Alarm Recieving Centre (ARC)to replace existing Care Call System
What the buyer wrote
North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.
Details
- What the buyer calls it
- An Alarm Recieving Centre (ARC)to replace existing Care Call System
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in the North East
- Kind of work
- Technology and digital
Who the buyer named
Mike Forrest was the named contact on this notice.