What the buyer wrote
The Planning Inspectorate deals with planning appeals in England and Wales. The Operational Delivery Transformation programme (ODT) is transforming the Inspectorate's end-to-end appeals management to: o Make it easier and quicker for our customers to do business with us; o Support our staff to work as efficiently and effectively as possible; o Maximise the use of digital opportunities; and o Provide excellent value for money to the taxpayer. Problem to be solved The current appeals service takes too long, is confusing for citizens and is inefficient. Who the users are and what they need to do o As a citizen, I need to know my options when a householder planning dec…
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Awarded to
Details
- What the buyer calls it
- Appeal A Planning Decision
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 6 Oct 2020
- Work ends
- 30 Sep 2022
- Kind of work
- Technology and digital, Management consultancy
Who the buyer named
The buyer published a contact address on this notice.