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Applicant, Student and Alumni CRM Project - 2020

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What the buyer wrote

The supply and implementation of a new Contact Centre and Student Customer Relationship Management (CRM) system for the University of Hertfordshire. There are two lots and tenderers may bid for either or both lots. Lot 1: Multi-Channel Contact Centre Lot 2: Customer Relationship Management (CRM) System It is anticipated that the Multi-Channel service will provide the interface between external engagement services and the CRM system. It is anticipated that the CRM will the interfacing service and foundational database for customer information as collected from various internal and external sources. Please express interest and download the tender d…

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Details

What the buyer calls it
Applicant, Student and Alumni CRM Project - 2020
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
goods
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Aug 2020
Work ends
1 Sep 2023

Who the buyer named

Andrew Aldridge was the named contact on this notice.

a.j.aldridge@herts.ac.uk