What the buyer wrote
The Council has awarded a contract for the provision of a case management system for complaints and FOIA requests. The contract was awarded in 2018 for a period of 5 years. Additional information: This procurement was made through a direct award from G-Cloud 10. The Royal Borough of Kensington and Chelsea and Westminster City Council share an IT department. It was essential for the efficient operation of the service that the two boroughs had the same system.
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Awarded to
Details
- What the buyer calls it
- Award of Contract - Case Management Solution
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2018
- Work ends
- 31 Mar 2023
- Kind of work
- Technology and digital
Who the buyer named
Westminster City Council was the named contact on this notice.