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The Crier

AWARDED contract for CRM System

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What the buyer wrote

North Hertfordshire District Council (NHDC) has awarded a contract for the provision of a customer service management (CRM) system, website and intranet platform.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Granicus-Firmstep Limited£166.6kends (29 Feb 2024)

Details

What the buyer calls it
AWARDED contract for CRM System
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
goods
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Mar 2020
Work ends
29 Feb 2024

Who the buyer named

Keith Gayner was the named contact on this notice.

keith.gayner@north-herts.gov.uk