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The Crier

BlackBerry UEM Annual Support

Business Services Organisation I T SNorthern Irelandservices
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What the buyer wrote

There is a requirement to purchase a years worth of support for the BlackBerryUEM service that we utilise. The BlackBerry UEM is used as a Mobile Device Manager for managing our estate of Samsung Mobile phones. The support service supplys BSO with a 24hrs support desk contactable by phone and e-mail. This is to help solve any technical issue that arise. The support service also supplies software updates and bug fixes to the servers. This is vital to ensure the integrity of the servers and to mitigate against any posible cyber attacks.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Details

What the buyer calls it
BlackBerry UEM Annual Support
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Where
in Northern Ireland

Who the buyer named

Catherine Fegan was the named contact on this notice.

cathy.fegan@hscni.net