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British Library Ticketing and Customer Journey Solution

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What the buyer wrote

The British Library is seeking a supplier to provide a ticketing solution that will help the British Library maximise revenue from all ticketing and Membership purchases and donations, whilst offering our customers a high-quality user journey and ensuring customer and transactional data is managed effectively.

Details

What the buyer calls it
British Library Ticketing and Customer Journey Solution
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Mar 2021
Work ends
31 Mar 2026

Who the buyer named

Vicky Platt was the named contact on this notice.

vicky.platt@bl.uk