Reference - BTNS302100 - BT Five9 Cloud Contact Centre
Cambridgeshire Community Services - Nhs TrustEast of England
What the buyer wrote
Direct Award under Crown Commercial Services Framework - RM6116-BT-Lot4c-022-C Year 1 - £216,000 Year 2 to Year 5 - £180,000 annually Approx Lifetime Value - £950,000 - £1.1M
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Reference - BTNS302100 - BT Five9 Cloud Contact Centre
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Work starts
- 26 Jun 2025
- Work ends
- 26 Jun 2030
- Where
- in the East of England
Who the buyer named
Lucy Johnson was the named contact on this notice.