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CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services

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What the buyer wrote

FOR TRANSPARENCY PURPOSES ONLY. Awarded under G Cloud 10 RM 1557.10 Lot 1 - Cloud hosting Lot 2 - Cloud software Lot 3 - Cloud support Awarded for 12 months which can be extended by the buyer for two periods of 12 months each.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Cirrus Response Limited£36.5kends (30 Apr 2020)

Details

What the buyer calls it
CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
30 Apr 2019
Work ends
30 Apr 2020

Who the buyer named

Volker Buck was the named contact on this notice.

volker.buck@cafcass.gsi.gov.uk