Cambridgeshire County Council Complaints Management Framework

What the buyer wrote

Cambridgeshire County Council seeks to purchase the services of a fully managed, complete, Independent Complaint Investigation Service, where Independent Persons (IP) and Investigating Officers (IO) will be provided to fulfil the independent element of Cambridgeshire's complaint investigations under the statutory Children's Social Care procedures as outlined within The Children Act 1989 Representations Procedure (England) Regulations 2006.

Details

What the buyer calls it: Cambridgeshire County Council Complaints Management Framework
How they are buying: Advertised, open to anyoneAny supplier could bid without being invited first.
Type: services
Suitable for small firms: The buyer says yes. What that is worth
Work starts: 18 Feb 2019
Work ends: 22 Feb 2022
Kind of work: Professional services, Children's social care, Marketing, advertising and communications

Who the buyer named

Mr Tom Clarke was the named contact on this notice.

Procurement2@cambridgeshire.gov.uk