Cambridgeshire County Council Management Development Programme

Contract managers need to feel an integral part of CCS achieving their strategy and that they have some form of ownership. Their hybrid role of managing people as well as managing customers requires leadership and relationship management skills and it is key that they have contributed to identifying and agreeing these skills. It is important that the contract managers accept where their role will change they need to think what capabilities they will need to develop in themselves but also their teams. Managing change 1 Understand where the business is going, and engage drive the changes 2 Understand where and how they fit in to the future of CCS 3 Understand behaviours and how they imp…

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