Case Studies to Understand the Costs and Benefits of CQC to the Providers it Regulates

The Care Quality Commission are committed to being a learning organisation which undertakes evaluation to ensure we deliver on our purpose. A priority of the evaluation programme has been to understand the impact we have, in terms of both costs and benefits. In the last financial year, we worked with an economics consultancy to look at what is possible to achieve in terms of measuring our costs and benefits and developing a framework for doing this. This identified a number of data gaps, particularly around understanding the costs of our regulation to providers and the benefits from our regulation to providers (and ultimately to people using services in terms of better care). In taking forwa…

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