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Casework Assistance services

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What the buyer wrote

The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and to complete a fully documented impartial and fair determination based on the facts of the case. The expected output per month from 01 November 2020 to 30 June 2021 is approximately 75 case completed per month

Details

What the buyer calls it
Casework Assistance services
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
13 Sep 2020
Work ends
30 Sep 2022

Who the buyer named

The buyer published a contact address on this notice.

rdcruz@housing-ombudsman.org.uk