What the buyer wrote
You are being invited to tender to deliver a mystery shopper exercise for Central Bedfordshire Council (CBC). The council is seeking a view of customer experience on which to base recommendations across the organisation and information should be presented according to that aim. This exercise is not designed to target specific services for improvement, however where services are providing exemplary customer service, this should be identified.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- CBC-0831-H-LP Mystery Shopper - AWARD
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 14 Feb 2018
- Work ends
- 28 Mar 2018
- Kind of work
- Marketing, advertising and communications
Who the buyer named
Tina Sanders was the named contact on this notice.