CCP002 – Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme
What the buyer wrote
Lot 1 - Customer Relationship Management (CRM) system which can support and manage end-to-end interactions with the Council; Lot 2 - Complaints, Compliments and Comments system which can provide a “single source of truth” for complaints; Lot 3 - Corporate Room and Events Booking system which can be used for booking Council-organised activities and facilities including property assets which currently have low occupancy rates, and introduces a payment at source function (where required) to integrate with the Council’s payment system. The Council is also offering providers the opportunity to submit (optional) variant bids based on a single combined Lot for all three systems. Contracts will be b…
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Awarded to
Details
- What the buyer calls it
- CCP002 – Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift Programme
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- goods
- Lots
- 4
- Where
- in the East Midlands
- Kind of work
- Software development, Management consultancy
Who the buyer named
Mr George Davies was the named contact on this notice.