What the buyer wrote
Support and maintenance for 12 months to the current case management system used by Children's Social Care at Bracknell Forest Council, Mosaic. The software is hosted in our BFC Azure environment, and the Council controls the core licences. The support and maintenance agreement means support is available if there is a fundamental issue with the product's core configuration and allows the Council to access upgrades. This case management system is critical to the operation of a core Council service and our ability to support the needs of children and young people, and ongoing support and maintenance is necessary for the continued operation of the system.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Childrens Case Management System
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Work starts
- 31 Mar 2025
- Work ends
- 31 Mar 2026
- Where
- in the South East
- Kind of work
- Cloud, hosting and infrastructure, Children's social care
Who the buyer named
Procurement Team was the named contact on this notice.