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The Crier

CITB Voice of the Customer Platform and Support Services

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What the buyer wrote

CITB have a requirement for a ‘Voice of the Customer’ (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.

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Details

What the buyer calls it
CITB Voice of the Customer Platform and Support Services
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services

Who the buyer named

The buyer published a contact address on this notice.

procurement@citb.co.uk