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CO - ITSM service management software contract

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What the buyer wrote

This contract has already been awarded and is published for transparency purposes. The Cabinet Office supports the Prime Minister and ensures the effective running of government. It is also the corporate headquarters for government, in partnership with HM Treasury, and takes the lead in certain critical policy areas. The contract is for the provision of an ITSM Service Desk software solution. The contract is a call-off from the CCS G-Cloud 9 framework ref RM1557ix.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Freshworks Technologies UK Limited£121kends (30 Nov 2019)

Details

What the buyer calls it
CO - ITSM service management software contract
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Dec 2017
Work ends
30 Nov 2019

Who the buyer named

The buyer published a contact address on this notice.

supplier@crowncommercial.gov.uk