Communication tool/engagement facilitator for outstanding charges to reduce resident debt
What the buyer wrote
Voicescape are a communication tool/engagement facilitator. They automatically call out and do nudges for debt areas such as upcoming reminders, summonses and aged debt across both Council Tax and Corporate Debt teams.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Communication tool/engagement facilitator for outstanding charges to reduce resident debt
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Where
- in the South East
Who the buyer named
Ms Mhairi Richards was the named contact on this notice.