What the buyer wrote
This is a contract for the award of Guinness' business wide communications and contact centre solution. The preferred solution for both communications and contact centre is Skype for Business (SfB) based. The contact centre solution, Anywhere 365 is deeply integrated with Skype and offers omni channel features such as web chat way beyond the current system's capability.
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Awarded to
Details
- What the buyer calls it
- Communications and Contact Centre Service
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 24 Jan 2019
- Work ends
- 23 Jan 2022
Who the buyer named
Audrey Li was the named contact on this notice.