What the buyer wrote
Alliance Homes is tendering for a 24-hour 365-day service to monitor the community alarm call systems and dispersed alarms provided to approximately 1,250 customers living in a diverse range of sheltered (and one extra care) housing schemes. Our core objective is to provide a high-quality customer-centred service that: Enables customers to sustain their tenancies and live independently for as long as possible Provides security and peace of mind for residents of our sheltered and extra care housing schemes Delivers exceptional levels of customer satisfaction. (Our corporate target is that nine out of ten of our customers re…
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Awarded to
Details
- What the buyer calls it
- Community Alarm Call Monitoring Service (AH-268) - AWARD
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2020
- Work ends
- 31 Mar 2022
- Kind of work
- Home care and domiciliary support
Who the buyer named
Mike Greaves was the named contact on this notice.