Consultancy support on developments for Salesforce Customer and Relationship Management
What the buyer wrote
At the heart of the British Council's success is customer and relationship management ("CRM"). This has a significant impact on our culture, teams, internal and external approaches, as well as 'systems' elements including: knowledge management, contact management, customer data, sales & marketing, and evidence which drives new product specification. We are now seeking specialist consultancy advice on the following range of topics in relation to further developments in the implementation of Salesforce CRM at the British Council: • An archiving solution • Developing a Business Case for the introduction of Marketing Cloud / Pardot, and Google Analytics • A proposal / pilot for Office 365…
Details
- What the buyer calls it
- Consultancy support on developments for Salesforce Customer and Relationship Management
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 15 Apr 2019
- Work ends
- 31 Oct 2019
- Kind of work
- Software development, Management consultancy
Who the buyer named
Charlotte Morris was the named contact on this notice.