What the buyer wrote
YHG have entered into a contract with Maintel Europe Limited for the provision of a Call Handling Software Platform for Contact Centres via the Crown Commercial Services (CCS) Framework Agreement RM1045 Network Services Lot 10. The contract relates to call handling software, licencing and support, upgrade and expansion, service design manager and consultation. In line with Framework Call Off procedures this notice is being published for information only.
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Awarded to
Details
- What the buyer calls it
- Contact Centre Call Handling Platform
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 27 Sep 2018
- Work ends
- 27 Sep 2020
- Kind of work
- Software development, Research, evaluation and insight
Who the buyer named
Susan Duncan-Wood was the named contact on this notice.