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The Crier

Contact Centre Delivery

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What the buyer wrote

West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Details

What the buyer calls it
Contact Centre Delivery
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
goods
Where
in the West Midlands

Who the buyer named

The buyer published a contact address on this notice.

procurement.team@wmca.org.uk