Contact Centre messaging and music on hold provider
Cambridgeshire District Councilsservices
What the buyer wrote
Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient Turn around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non copyright Music on Hold
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Awarded to
Details
- What the buyer calls it
- Contact Centre messaging and music on hold provider
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 1 Dec 2017
- Work ends
- 1 Dec 2020
- Kind of work
- IT support and managed services
Who the buyer named
Liam Flatters was the named contact on this notice.