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The Crier

Contact Centre Modernisation S&M

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What the buyer wrote

An integrated multi-channel solution providing the following capabilities: -Webchat -Knowledge/E-mail -Social Media

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Salesforce.com Emea Limited£746.7kends (10 Jan 2018)

Details

What the buyer calls it
Contact Centre Modernisation S&M
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
11 Jan 2016
Work ends
10 Jan 2018

Who the buyer named

Dale Best was the named contact on this notice.

dale.best@dvla.gov.uk