What the buyer wrote
The purpose of this Procurement is to procure a solution ideally based on a Commercial-off-the-Shelf ("COTS") product combined with configuration/customisation and implementation services to deliver a contact centre platform. Sovereign is seeking a Solution that will allow us to be more flexible in our contact channel offering and how we manage resident contact.
Details
- What the buyer calls it
- Contact Centre Platform
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Aug 2017
- Work ends
- 31 Aug 2018
- Kind of work
- Technology and digital
Who the buyer named
Rebecca Pearson Senior Category Manager was the named contact on this notice.