Contact Centre Platform
United Lincolnshire Teaching Hospitals NHS TrustEast Midlands
What the buyer wrote
The requirement is for a cloud hosted contact centre platform including support and maintenance services for United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Community Health Services NHS Trust. This contract is for 3 years with one further option to extend for 1 year. The full value of the contract including extensions is £532,594 excluding VAT. This is a call-off contract awarded via the NHS Shared Business Services Patient/Citizen Communication Engagement & Hybrid Mail Solutions Framework
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Awarded to
Details
- What the buyer calls it
- Contact Centre Platform
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Work starts
- 24 Sep 2026
- Work ends
- 24 Sep 2029
- Where
- in the East Midlands
Who the buyer named
The buyer published a contact address on this notice.