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The Crier

Contact Centre Platforms

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What the buyer wrote

Contact Centre Platform including Telephony for the Contact Centre, Workforce Management, Knowledge Management, Speech Analytics, IVR for a complete Omnichannel Contact Centre Experience.

Details

What the buyer calls it
Contact Centre Platforms
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Jan 2020
Work ends
31 Dec 2023

Who the buyer named

Gary Chan was the named contact on this notice.

gary.chan@liverpool.gov.uk