Contract Awarded project_20130 - The Pensions Ombudsman IT Managed Service

1.1.1 The Pensions Ombudsman's Office is a Non Departmental Public Body sponsored by the Department for Work and Pensions (DWP), whose role is to investigate complaints of maladministration and disputes of fact or law relating to occupational and personal pension schemes. 1.1.2 We are a small organisation employing 36 staff with an operating budget currently of less than £3 million. As a result of public spending cuts our budget will be reducing over the next four years. 1.1.3 The office is based in central London very close to Victoria Station, where the majority of staff work (although we do have a small number of home workers). We would like to be able to allow other staff to work more…

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