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Contract for the Provision of Customer Relationship Management System

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What the buyer wrote

The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overarching ambition is not just to streamline the admissions process but to enhance the entire student recruitment journey. This includes efficiently managing interactions with prospective students, optimizing marketing and communication strategies, and ensuring a seamless experience from first contact to enrolment.

Details

What the buyer calls it
Contract for the Provision of Customer Relationship Management System
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
goods
Where
in Scotland

Who the buyer named

Rod Strachan was the named contact on this notice.

r.strachan@rgu.ac.uk