Contract for the Provision of Voice, Unified Comms and Contact Centre Selection in the London Borough of Waltham Forest

The Council of the London Borough of Waltham Forest ("the Authority") invites suitably qualified and experienced organisations to Tender for the Contract for the Provision of Voice, Unified Communications and Contact Centre Selection in the London Borough of Waltham Forest ("the Contract"). The Contract will commence on 1st February 2020 and, subject to satisfactory performance, will operate for a period of (4) years, terminating at midnight on 31st January 2024 with an option to extend for further (2) years which end ("the Contract Period"). At the sole discretion of the Authority and subject to the satisfactory performance of the provider the Contract Period may be extended for up to …

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