Contract for the Supply and/or Installation of a Unified Communications Telephony System
What the buyer wrote
The University of Birmingham has awarded a contract to replace the current Telephony system and Contact Centre software. The maintenance element of the contract will be for five years. The current phone system is a Mitel MX-One with Solidus Contact Centre software. The original Line Interface Modules (LIMs) were installed in 1996 and an upgrade to version 4.1 with a server based IP backbone was carried out in October 2010. The current system supports approximately 6,600 digital handsets and up to 1,000 analogue connections. The key objective of the Unified Communications (UC) Project is to; 1) Provide flexible enhanced UC functionality to Staff and Students of the University. 2) Redu…
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Awarded to
Details
- What the buyer calls it
- Contract for the Supply and/or Installation of a Unified Communications Telephony System
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Work starts
- 7 Feb 2019
- Work ends
- 6 Feb 2024
Who the buyer named
Pauline Harrison-Johnson was the named contact on this notice.