Contracts for Innovation Cymru - Reducing Missed Appointments and Improving Access to Planned Care
What the buyer wrote
Challenge Overview Cwm Taf Morgannwg University Health Board (CTM UHB) experiences persistently high rates of missed outpatient appointments, with approximately 64,000 appointments missed over the last 12 months. These missed appointments create challenges for patients and services alike, contributing to longer waiting times, underutilised clinical capacity, financial inefficiencies and poorer patient experience. CTM estimates that missed appointments may account for approximately £9.6 million of avoidable lost value each year, representing a significant opportunity to improve both patient access and the use of NHS resources. Evidence suggests that non-attendance is often linked to a range …
Details
- What the buyer calls it
- Contracts for Innovation Cymru - Reducing Missed Appointments and Improving Access to Planned Care
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in Wales
Asking a question
gregg roberts is the named contact on this notice. Questions closed on 16 Oct 2026, 00:00 BST.
Above threshold you will be asked for a PPON and a share code when you bid. Getting one takes about half an hour, once.