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The Crier

Corporate Customer Relationship Management Solution

Rhondda Cynon Taf CBCWalesservicesabove threshold
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What the buyer wrote

Provision of a Customer Relationship Management (CRM) solution with a strong focus on case management and IT service management (ITSM).

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Details

What the buyer calls it
Corporate Customer Relationship Management Solution
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Work starts
1 Jul 2025
Work ends
30 Jun 2030
Where
in Wales

Who the buyer named

The buyer published a contact address on this notice. Questions closed on 30 Apr 2025, 13:00 BST.

energy@rctcbc.gov.uk