What the buyer wrote
The Council require a single, modular enterprise cloud platform to support all Salisbury City Council service areas and functions, not limited to any one department. The solution has to be capable of being configured and rolled out across the organisation in phases, while maintaining a consistent data model, user management, reporting and governance. The platform has to be capable of supporting end-to-end processes across all Council service areas, including but not limited to Customer Services and Contact Centre functions (such as enquiries, requests, complaints and communications), Parks, Open Spaces, Play Areas, Trees and Grounds Maintenance, Inspections, Compliance and Health & Safety a…
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Council Services Platform
- How they are buying
- Quotes from a few suppliersThe buyer approached a small number directly rather than advertising it.
- Where
- in the South West
Who the buyer named
Marc Read was the named contact on this notice.
