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The Crier

Council Services Platform

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What the buyer wrote

The Council require a single, modular enterprise cloud platform to support all Salisbury City Council service areas and functions, not limited to any one department. The solution has to be capable of being configured and rolled out across the organisation in phases, while maintaining a consistent data model, user management, reporting and governance. The platform has to be capable of supporting end-to-end processes across all Council service areas, including but not limited to Customer Services and Contact Centre functions (such as enquiries, requests, complaints and communications), Parks, Open Spaces, Play Areas, Trees and Grounds Maintenance, Inspections, Compliance and Health & Safety a…

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Details

What the buyer calls it
Council Services Platform
How they are buying
Quotes from a few suppliersThe buyer approached a small number directly rather than advertising it.
Where
in the South West

Who the buyer named

Marc Read was the named contact on this notice.

mread@salisburycitycouncil.gov.uk