Council Tax Summons Support Service

Lambeth Council is seeking to appoint an organisation to co-ordinate and manage our Council Tax Summons Support Service. The expectation is that the provider will provide debt advice to people receiving summonses for their council tax, before the summons is issued and help the resident engage in a managed repayment plan. There will be an expectation on a provider to attempt creative engagement methods to achieve outcomes. Please can any prospective bidders submit the RFQ as well as a description of how they propose to run the service and achieve the outcomes set out in the specification plus any additional value they can bring